IntCIS Essential Pay As you Go plan

Designed For Developers

• Includes 100 Ticket request
• OS and App Maintenance
• Existing Patch management
• Ideal for Developer Centric & service provider
• SSL install and updates

How It Works:

• Sign Up, Create your account in minutes.
• Submit Your Ticket, Detail your Linux issue and submit.
• Get Expert Help, Our Linux specialists will dive into the case.
• Resolution, Get your problems resolved swiftly.
• Pay As You Go, Only pay for the tickets you submit. Transparent and affordable.

Here's a list of example tickets you might experience when providing Linux support for development:

Example 1: Environment Setup

Title: Difficulty Setting Up a Docker Environment on Ubuntu 20.04

Description: I'm trying to set up Docker on my Ubuntu 20.04 machine for a web development project, but I need help with permission-denied errors when trying to run Docker commands. I suspect it might be related to user group permissions.

Steps to Reproduce:

• Install Docker.
• Run `docker run hello-world`.

Expected Result: Docker should execute the command and display the "Hello from Docker!" message.

Actual Result: Permission denied error.

Example 2: Package Dependency Issue

Title: Dependency Conflicts When Installing Python Libraries

Description: I'm using Python 3.8 on Fedora and am trying to install both `tensorflow` and `pandas`. However, they have conflicting dependencies, which is causing errors.

Steps to Reproduce:

• pip install tensorflow
• pip install pandas

Expected Result: Both libraries were installed successfully.

Actual Result: Error related to a specific version of the `numpy` library.

Example 3: System Configuration

Title: Nginx Configuration for Load Balancing Not Working

Description: I've set up an Nginx configuration for load balancing across 3 app servers, but the traffic isn't being distributed evenly. My config might be incorrect.

Steps to Reproduce:

• Set up Nginx with the provided configuration.
• Send requests to the server.

Expected Result: Requests should be balanced across all three servers.

Actual Result: All requests are going only to one server.

Example 5: Development Tool Issue

Title: Git Merge Conflict Resolution in Bash Terminal

Description: I've encountered a merge conflict in my Git project. I need to familiarize myself with resolving disputes directly in the Bash terminal. Need assistance.

Steps to Reproduce:

• Pull recent changes from the main branch.
• Attempt to merge with the local branch.

Expected Result: Smooth merge without conflicts.

Actual Result: Merge conflict with specific files highlighted.

Here's a list of some typical Linux-related problems users might undergo:

Installation Issues:

• Bootloader Problems: The Grub bootloader might not install correctly, leading to boot issues.
• Unsupported Hardware: Newer hardware might only have immediate support in some Linux distributions.
• Disk Partitioning: Mistakes during partitioning can lead to data loss or dual-boot problems.

Driver Issues:

• Graphics Drivers: Some graphics cards, especially newer ones, may need to be supported or require proprietary drivers.
• Wireless Card Drivers: Wi-Fi is not working due to missing or incompatible drivers.
• Peripheral Compatibility: Devices like printers or scanners might not work without driver support.

Package Management:

• Dependency Hell: Conflicting software dependencies can prevent software from being installed or running.
• Broken Repositories: Sometimes, repositories can be down or the URLs can be outdated, causing software installation/update issues.
• Incompatible Libraries: Installing newer versions of libraries can sometimes break older applications.

File System and Permissions:

• File Permission Issues: Incorrect permissions can prevent users from accessing files or directories.
• Lost Data: Accidentally deleted files or formatted partitions can lead to data loss.
• Corrupted Filesystem: Improper shutdowns or hardware issues can corrupt the file system.

Networking:

• No Internet Connection: Due to driver issues, misconfigurations, or hardware faults.
• SSH Failures: Difficulty in setting up or accessing systems via SSH.
• Firewall Configurations: Misconfigured firewall rules can block essential services.

Security:

• User Account Issues: Forgetting the root password or getting locked out of an account.
• Failed Updates: Sometimes, system updates can fail halfway, leaving the system vulnerable.
• Malware and Threats: Though rarer than other OSes, Linux can still be vulnerable to specific threats, especially if services are exposed to the internet.

Performance:

• High Memory or CPU Usage: Some processes or applications can hog system resources.
• Slow Boot Times: Due to misconfigurations or issues with the bootloader.
• Disk Usage: Uncontrolled log files or cache can consume disk space, leading to performance problems.

Software Compatibility:

• Running Windows Applications: Issues with Wine or other solutions when trying to run non-native apps.
• Outdated Software: Some repositories might not have the latest software versions.

Kernel Issues:

• Kernel Panics: The equivalent of the "Blue Screen" in Windows, though rarer.
• Module Loading: Problems with loading or unloading kernel modules.

Pay As You Go:

• 1-50 tickets: Buy Now$4 per ticket
• 51-100 tokens:Buy Now
  $3.50 per ticket (bulk discount)
• 101+ tickets:Let's Talk
  Contact for custom pricing

Hourly Consultation:

For complex or long-term projects, an hourly consultation can be beneficial.

• Standard Rate:Buy Now
  $25/hour
• Bulk Hours (10+ hours):Buy Now
  $20/hour

Emergency Support:

• For urgent issues requiring immediate attention:
• Flat rate :Buy Now
  $15 + $5 per ticket

Retainer Packages:

For businesses or individuals requiring regular assistance:

• Basic: Buy Now
  $150 for 40 tickets, valid for six months
• Premium:Buy Now
  $275 for 80 tickets, valid for a year